Effective Date: 01/08/2023

Welcome to Personalized Gem Portrait (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://personalized-gem-portrait.com/ (the “Website”), or engage with our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information: When you place an order or contact us, we collect details such as:

• Name

• Email address

• Phone number

• Shipping and billing addresses

• Payment information (processed securely through Verifone payment processors)

1.2 Non-Personal Information: Automatically collected data, including:

• IP address

• Browser type and version

• Operating system

• Referring website URLs

• Pages visited and time spent on our Website

1.3 Photos and Uploads:

• When creating personalized gemstone portraits, we collect and store photos you upload to fulfill your order.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders

• Communicate with you about your orders, inquiries, or promotional offers

• Improve our Website, products, and services

• Ensure compliance with legal requirements

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers: We work with trusted third-party providers to process payments(Verifone), ship products(DHL,FedEx,Etc) and host our Website(Hostinger). These providers only receive the information necessary to perform their services.

3.2 Legal Obligations: We may disclose your information if required to comply with laws, regulations, or legal processes.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your experience. Cookies help us:

• Remember your preferences

• Analyze website traffic and performance

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain Website functionalities.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request details about the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request the deletion of your personal data, subject to legal obligations.

• Opt-Out: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.

To exercise your rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated. We encourage you to review this page periodically to stay informed about our practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Personalized Gem Portrait
Email:contact@personalized-gem-portrait.com             
Phone: +94712576545
Address: 9/B/1 Aluth Gedara, Bowala,Walasmulla.Sri Lanka.82450

Thank you for trusting Personalized Gem Portrait!